shipping policy
1. Overview
We ship within the UK only. Delivery options, costs, and times may vary depending on your location.
2. Shipping Costs
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Standard UK delivery £14.95.
3. Processing times
Orders are typically processed and dispatched within 1-3 business days.
Orders placed after working hours, on weekends, or on public holidays will be processed the next working day.
4. Delivery Times
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Standard UK delivery 3-5 business days
Please note: delivery times are estimates and may be affected by courier delays or external factors beyond our control.
5. Tracking information
Once your order has been dispatched, tracking information will be provided and made available within your customer account on our website.
7. Delivery Responsibility
Please ensure that your shipping address is correct at checkout.
We are not responsible for:
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delays caused by couriers
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incorrect delivery details provided by the customer
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customs delays for international orders
8. Lost or Delayed Parcels
Once an order has been dispatched, responsibility passes to the courier.
If your order is delayed or appears lost, please contact us and we will assist where possible.
9. Contact
For any shipping-related questions, please contact us via our website or official social channels.
